File a Complaint

 

Information About Filing a Complaint with the Medical Board

Who can I file a complaint against?

The State Medical Board of Ohio is responsible for licensing and regulating

the following health care professionals.

 

Physicians (MD, DO, DPM) 

Anesthesiologist Assistants

Physician Assistants

Cosmetic Therapists

Massage Therapists

Acupuncturists

Genetic Counselors             

Oriental Medicine Practitioners

Radiologist Assistants

Dietitians

Respiratory Care Professionals

 

 

What steps should I take before filing a complaint?

The following are options available in attempting to resolve problems with

one of the Medical Board licensees listed above:

 

OPTION 1 Discuss your complaint with the licensee or his or her supervisor.

In most cases, they are sensitive to complaints about their services. You may

feel reluctant to use this approach, but many complaints are resolved in this

manner and it might be your most convenient way to proceed.

 

OPTION 2 A consumer may have the option of retaining an attorney for the purposes of bringing a personal injury lawsuit or other legal action. 

 

OPTION 3 File a complaint with the State Medical Board of Ohio.

(click button at top or bottom of the page)

 

What does the Medical Board investigate?

The Board investigates the following:

 

-Improper prescribing, dispensing or administering of drugs

-Minimal standards of care

-Fraud, misrepresentation or deception

-Lewd and immoral conduct

-Unlicensed practice

-Criminal convictions

-Impairment of ability of practice

-Continuing education violations

-Miscellaneous violations

Please Note

The Medical Board is an administrative agency and is only authorized to take action against a license to practice. It is not authorized to participate in a malpractice lawsuit.

  The State Medical Board of Ohio does NOT license or 
  regulate these health care professionals or facilities. 
 
  To file a complaint please contact the appropriate agency:
 
  RNs, LPNs, Certified Nurse Practitioners,
  Certified Nurse Midwives, Certified Nurse
  Anesthetists
  The Ohio Board of Nursing
 
  Chiropractors
  The Ohio State Chiropractic Board
 
  Dentists
  The Ohio State Dental Board
 
  Psychologists
  The Ohio Board of Psychology
 
  Counselors, Social Workers, Marriage & Family
  Therapists
  Ohio Counselor, Social Worker & Marriage
  and Family Therapist Board
 
  Pharmacists, Pharmacy Interns,
  Pharmacy Technicians
  State of Ohio Pharmacy Board
 
  Community Mental Health Agencies
  Ohio Mental Health & Addiction Services
 
  Hospitals, Urgent Cares, Clinics
  Joint Commission
 
  Nursing Homes, Assisted Living Facilities
  Ohio Department of Health

 

The Board has no jurisdiction over the following:

 

-Billing or fee disputes

-Insurance coverage

-Personality conflicts

-Bedside manner or rudeness of practitioners

-HIPAA violations-- this falls under the jurisdiction of the Federal Government. Disclosure of confidentiality is a violation.

-Scheduling issues

-Employee/employer disputes

-Issues with hospitals, urgent care centers, or clinics

-Nursing homes

 

Filing A Complaint

 

Should you choose to file a complaint, know that the Medical Board is required by State law to maintain the confidentiality of all information related to Board investigations. In addition, the Board will not identify you as the complainant without first obtaining your permission to release your name.

 

Investigations can take as little as a few days up to a year or more with most lasting several months. It depends on the complexity of your complaint and the current caseload. 

 

If the Board finds that there has been a violation of the Medical Practices Act, it may choose one of the following disciplinary actions:

 

Reprimand the licensee

Put the licensee on probation 

Limit/restrict the practitioner’s license

Suspend the license

Permanently revoke the license

 

We appreciate that you are bringing your concerns to the Board.

The participation of citizens is critical to ensuring the quality of medical care in Ohio.