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Important Update from OARRS

May 9, 2017  18342  18342   

On April 25, 2017, the Ohio Automated Rx Reporting System (OARRS) upgraded to its new software platform. 

While every attempt was made to ensure a smooth transition, the Pharmacy Board is aware of some access issues and is working diligently to correct these issues.

For those currently experiencing access issues, please be aware of the following:

• The new system uses e-mail addresses rather than user names. If you do not recall the e-mail address linked to your OARRS account, you will have to contact the Pharmacy Board at 614-466-4143 option 1, or by email at info@ohiopmp.gov. Due to the upgrade, they are experiencing higher volumes of phone calls and emails than usual. They will address your issue as soon as they can.

• The new system cannot import your previous password. All users are required to reset their passwords when they login for the first time. To reset your password, use the Password Reset link on the login page. If your account is not able to be found, please register for a new account. If you are otherwise unable to reset your password, please call the Pharmacy Board at 614-466-4143, option 1.

 

For all other inquiries:

         Technical Support

          844-464-4767

 

          Account Inquiries

          614-466-4143

          info@ohiopmp.gov